Modelo prolab: Psiquis, una propuesta sostenible para mejorar la salud mental
Date
2023-05-22
Journal Title
Journal ISSN
Volume Title
Publisher
Pontificia Universidad Católica del Perú
Abstract
El cuidado de la salud mental se ha convertido en un tema de vital importancia en los
últimos años, en los que el confinamiento causado por la pandemia COVID-19 ha puesto en
evidencia los problemas relacionados a los sesgos en la atención, la poca importancia en el
tratamiento de trastornos mentales y los bajos recursos que el presupuesto del país asigna para
este tipo de enfermedades. Asimismo, se ha evidenciado la escasa oferta que existe de
profesionales especializados en el tratamiento de la salud mental, la misma que se ve agravada
por la falta de medios que permitan vincularlos rápidamente y de manera confiable con los
pacientes, así como los límites de tiempo que dificultan el traslado tanto para brindar o recibir
atención. En base a ello, se generó Psiquis, una aplicación especializada en la salud mental que
cuenta con canal de venta particular y corporativo. Psiquis propone una solución ante la
dificultad de poder encontrar especialistas en el campo de la salud mental, de forma rápida, fácil,
confiable, económica y, sobre todo, de manera sostenible. Es importante resaltar que Psiquis
cumple el Código de Ética del Colegio de Psicólogos del Perú (Apéndice U). Además, se
propone un servicio que permitirá a los pacientes sentirse en confianza con los mejores
profesionales, por medio de sesiones de empatía y las herramientas necesarias para su
tratamiento. Psiquis cuenta como diferencial principal que no sólo contará con sesiones
individuales, sino también con el servicio de terapias grupales y chat terapia. Con respecto a la
sostenibilidad, el proyecto se encuentra relacionado con la ODS 3 referido a garantizar una vida
sana y promover el bienestar de todos a todas las edades. En cuanto a la viabilidad del proyecto,
el modelo de negocio incluye una inversión de S/ 665, 344.26, el cual resulta viable con un VAN
de S/ 8, 519, 309 y un VAN Social de S/ 12,660,888.87.
Mental Health caring has become an issue of vital importance in the last years, showing the challenges ahead, that includes the low importance to treatment given by the patients and little budget assigned by the government. Likewise, the search for professionals who can treat diseases related to mental health has become very complicated, either due to the lack of knowledge in the offer of professionals and ways to connect them trustfully with patients, adding up to the lack of time to give or attend treatment sessions. Based on this, Psiquis generated an application specialized in mental health that has a private and corporate sales channel. Psiquis proposes a solution to the difficulty of being able to find specialists in the field of mental health, quickly, easily, reliably, economically and, above all, in a sustainable way. It is important to highlight that Psiquis complies with the Code of Ethics of the College of Psychologists of Peru (Appendix U). In addition, a service is proposed that will allow patients to feel confident with the best professionals, through empathy sessions and the necessary tools for their treatment. Psiquis has as a main differential that it will not only have individual sessions, but group therapies and chat therapy as well. The proposal uses various tools for the development of the business model and problem-solving methodologies focused on proposing strategies and solutions according to the needs of the user, generating value for them. About sustainability, the project is related to ODS 3 referred to ensuring healthy lives and promoting well-being for all at all ages. In terms of the viability of the project, the business model needs an investment of S/ 665,344.26 viable with a VAN of S / 8, 519,309 and a Social VAN of S/ 12,660,888.87.
Mental Health caring has become an issue of vital importance in the last years, showing the challenges ahead, that includes the low importance to treatment given by the patients and little budget assigned by the government. Likewise, the search for professionals who can treat diseases related to mental health has become very complicated, either due to the lack of knowledge in the offer of professionals and ways to connect them trustfully with patients, adding up to the lack of time to give or attend treatment sessions. Based on this, Psiquis generated an application specialized in mental health that has a private and corporate sales channel. Psiquis proposes a solution to the difficulty of being able to find specialists in the field of mental health, quickly, easily, reliably, economically and, above all, in a sustainable way. It is important to highlight that Psiquis complies with the Code of Ethics of the College of Psychologists of Peru (Appendix U). In addition, a service is proposed that will allow patients to feel confident with the best professionals, through empathy sessions and the necessary tools for their treatment. Psiquis has as a main differential that it will not only have individual sessions, but group therapies and chat therapy as well. The proposal uses various tools for the development of the business model and problem-solving methodologies focused on proposing strategies and solutions according to the needs of the user, generating value for them. About sustainability, the project is related to ODS 3 referred to ensuring healthy lives and promoting well-being for all at all ages. In terms of the viability of the project, the business model needs an investment of S/ 665,344.26 viable with a VAN of S / 8, 519,309 and a Social VAN of S/ 12,660,888.87.
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Keywords
Negocios--Planificación, Salud mental--Perú, Servicios digitales, Dispositivos móviles--Aplicaciones
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