Business Consulting para la Compañía Minera Antamina S.A.
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Pontificia Universidad Católica del Perú
Acceso al texto completo solo para la Comunidad PUCP
Resumen
El presente proyecto de Business Consulting tiene como propósito contribuir al
fortalecimiento de la gestión estratégica del talento en la Compañía Minera Antamina
S.A., organización líder en la producción de cobre y zinc a nivel global. En un contexto
caracterizado por la alta competitividad, la transformación tecnológica y las crecientes
exigencias en seguridad y sostenibilidad, la empresa enfrenta el reto de mantener elevados
estándares operativos, garantizando al mismo tiempo el bienestar y desarrollo de sus
colaboradores. En este marco, y a partir de un diagnóstico integral que combinó
herramientas como el análisis AMOFHIT, la matriz PESTEL y entrevistas a los
principales roles de la organización, se identificó como problema central el incremento en
los indicadores de accidentabilidad, asociado a brechas en las competencias de liderazgo
vinculadas con la promoción de una cultura preventiva.
Frente a esta problemática, el estudio propuso un conjunto de alternativas
orientadas a fortalecer las capacidades de liderazgo y la gestión de la seguridad desde el
nivel de supervisión. En consecuencia, se priorizó la implementación de un Programa de
Desarrollo en Liderazgo Operativo y Gestión de Equipos, estructurado en cuatro fases:
planificación, preparación, ejecución y sostenibilidad. Dicho programa incorpora
mecanismos de monitoreo a través de un Balanced Scorecard y la programación de
acciones mediante un diagrama de Gantt. Asimismo, la propuesta se sustenta en un
enfoque de liderazgo transformacional, que busca fomentar comportamientos seguros,
promover una comunicación efectiva y fortalecer la corresponsabilidad en la prevención
de riesgos. Por último, la evaluación financiera confirmó la viabilidad económica del
proyecto, evidenciada en un Valor Actual Neto (VAN) positivo y una Tasa Interna de
Retorno (TIR) superior al costo de oportunidad, lo que garantiza su sostenibilidad en el
tiempo. De igual modo, el impacto cualitativo proyectado se expresa en la consolidación
de una cultura organizacional basada en la seguridad psicológica, la rendición de cuentas
y la confianza mutua entre líderes y equipos. En tal sentido, el proyecto se alinea con los
Objetivos de Desarrollo Sostenible (ODS) 3 y 8, reafirmando el compromiso de Antamina
con una minería moderna, responsable y centrada en las personas.
The present Business Consulting project aims to contribute to strengthening the strategic management of talent at Compañía Minera Antamina S.A., a leading organization in the global production of copper and zinc. In a context characterized by high competitiveness, technological transformation, and increasing demands for safety and sustainability, the company faces the challenge of maintaining high operational standards while simultaneously ensuring the well-being and professional development of its employees. Within this framework, and based on a comprehensive diagnosis that combined tools such as the AMOFHIT analysis, the PESTEL matrix, and interviews with key organizational roles, the main problem identified was the rise in accident rates, associated with leadership competency gaps related to the promotion of a preventive culture. In response to this issue, the study proposed a set of alternatives aimed at strengthening leadership capabilities and safety management at the supervisory level. Consequently, the implementation of an Operational Leadership and Team Management Development Program was prioritized, structured in four phases: planning, preparation, execution, and sustainability. This program incorporates monitoring mechanisms through a Balanced Scorecard and schedules activities using a Gantt chart. Likewise, the proposal is grounded in a transformational leadership approach, which seeks to foster safe behaviors, promote effective communication, and reinforce shared responsibility in risk prevention. Finally, the financial evaluation confirmed the project’s economic feasibility, as evidenced by a positive Net Present Value (NPV) and an Internal Rate of Return (IRR) higher than the opportunity cost, ensuring its long-term sustainability. Similarly, the projected qualitative impact is reflected in the consolidation of an organizational culture based on psychological safety, accountability, and mutual trust between leaders and teams. In this regard, the project aligns with Sustainable Development Goals (SDGs) 3 and 8, reaffirming Antamina’s commitment to modern, responsible, and people-centered mining.
The present Business Consulting project aims to contribute to strengthening the strategic management of talent at Compañía Minera Antamina S.A., a leading organization in the global production of copper and zinc. In a context characterized by high competitiveness, technological transformation, and increasing demands for safety and sustainability, the company faces the challenge of maintaining high operational standards while simultaneously ensuring the well-being and professional development of its employees. Within this framework, and based on a comprehensive diagnosis that combined tools such as the AMOFHIT analysis, the PESTEL matrix, and interviews with key organizational roles, the main problem identified was the rise in accident rates, associated with leadership competency gaps related to the promotion of a preventive culture. In response to this issue, the study proposed a set of alternatives aimed at strengthening leadership capabilities and safety management at the supervisory level. Consequently, the implementation of an Operational Leadership and Team Management Development Program was prioritized, structured in four phases: planning, preparation, execution, and sustainability. This program incorporates monitoring mechanisms through a Balanced Scorecard and schedules activities using a Gantt chart. Likewise, the proposal is grounded in a transformational leadership approach, which seeks to foster safe behaviors, promote effective communication, and reinforce shared responsibility in risk prevention. Finally, the financial evaluation confirmed the project’s economic feasibility, as evidenced by a positive Net Present Value (NPV) and an Internal Rate of Return (IRR) higher than the opportunity cost, ensuring its long-term sustainability. Similarly, the projected qualitative impact is reflected in the consolidation of an organizational culture based on psychological safety, accountability, and mutual trust between leaders and teams. In this regard, the project aligns with Sustainable Development Goals (SDGs) 3 and 8, reaffirming Antamina’s commitment to modern, responsible, and people-centered mining.
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Palabras clave
Industria minera, Consultores de empresas, Administración--Talento humano, Liderazgo, Desarrollo profesional, Seguridad en el empleo