Business consulting – ALS LS
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Date
2020-10-05
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Publisher
Pontificia Universidad Católica del Perú
Abstract
Australian Laboratory Services (ALS) es una empresa especializada en brindar
servicios de análisis de muestras ambientales, de alimentos y soluciones técnicas en diversas
industrias, a través de laboratorios equipados con instrumentos de alta complejidad en 55
países alrededor del mundo, incluyendo Perú a partir del año 2002. En Perú, su estrategia de
negocio se basa en brindar servicios de análisis de muestras de última generación al mercado
de ciencias de la vida: medio ambiente y alimentos, en el rubro de la minería, hidrocarburos y
alimentos. El objetivo de la consultoría fue identificar el problema principal a través del
análisis de las principales causas y brindar propuestas de alternativas de solución. En
consecuencia, el problema principal identificado fue la ineficiente asignación de costos
logísticos, la cual tiene como origen a un deficiente planeamiento de procesos, ya sea en
actividades de recojo de muestras como transporte de equipos y a la ausencia de alternativas
de costeo especializado. Para solucionar este problema, a través del análisis causa-raíz y en
base al análisis interno, externo y de la literatura revisada, se encontraron seis alternativas de
solución, las cuales están orientadas al rediseño y optimización de procesos, a la
implementación de la actividad de empalme de servicios obtenida a través del costeo por
actividades y la generación de nuevos acuerdos comerciales y planes de contingencia.
Australian Laboratory Services (ALS) is a company specialized in providing analysis services of environmental samples, food and technical solutions in various industries, through laboratories equipped with highly complex instruments in 55 countries around the world, including Peru from 2002. In Peru, its business strategy is based on providing state-of-the-art sample analysis services to the life sciences: environment and food market, in the mining, hydrocarbon and food sectors. The objective of the consultancy was to identify the main problem through the analysis of the main causes and to offer proposals for alternative solutions. Consequently, the main problem identified was the inefficient allocation of logistics costs, which originates from poor planning of processes, be it in sample collection activities such as equipment transportation and the absence of specialized costing alternatives. To solve this problem, through root-cause analysis and based on internal and external analysis and the literature reviewed, six solution alternatives were found, which are aimed at redesigning and optimizing processes, implementing the activity splicing of services obtained through activity costing and the generation of new commercial agreements and contingency plans.
Australian Laboratory Services (ALS) is a company specialized in providing analysis services of environmental samples, food and technical solutions in various industries, through laboratories equipped with highly complex instruments in 55 countries around the world, including Peru from 2002. In Peru, its business strategy is based on providing state-of-the-art sample analysis services to the life sciences: environment and food market, in the mining, hydrocarbon and food sectors. The objective of the consultancy was to identify the main problem through the analysis of the main causes and to offer proposals for alternative solutions. Consequently, the main problem identified was the inefficient allocation of logistics costs, which originates from poor planning of processes, be it in sample collection activities such as equipment transportation and the absence of specialized costing alternatives. To solve this problem, through root-cause analysis and based on internal and external analysis and the literature reviewed, six solution alternatives were found, which are aimed at redesigning and optimizing processes, implementing the activity splicing of services obtained through activity costing and the generation of new commercial agreements and contingency plans.
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Keywords
Consultores de empresas, Control de procesos
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