Inadecuada gestión de información para reducir la alta incidencia de delitos contra el patrimonio en el ámbito de responsabilidad de los Departamentos de Investigación Criminal de la Región Policial Lima
Date
2023-01-09
Journal Title
Journal ISSN
Volume Title
Publisher
Pontificia Universidad Católica del Perú.
Abstract
La inseguridad ciudadana en nuestro país es un problema grave, complejo y
crónico que afecta la paz y tranquilidad de los peruanos, así como el desarrollo y
bienestar nacional; siendo “los Delitos Contra el Patrimonio los más recurrentes a nivel
nacional con 69%” (INEI, 2020), “empezando con los de mayor tipología e incidencia los
de robo, seguidos de hurtos, delitos informáticos, estafas y otros; de los cuales en Lima
Metropolitana 14 de cada 100 habitantes fueron víctimas de este delito, y del total 13,5%
fueron cometidos con armas de fuego”; siendo esta problemática muy preocupante que
se ha vuelto cotidiano en el día a día escuchar este tipo de noticias, haciéndose una
costumbre de tal manera que la población no denuncia, considerando que existe mucha
ineficacia por parte del Estado para combatir este tipo de delitos.
Ante esta situación, siendo los Departamentos de Investigación Criminal
(DEPINCRIS), “la unidad básica de carácter técnico, operativo y especializado,
responsable de combatir, investigar y denunciar los diversos delitos”, quienes
cumplen un papel preponderante en su lucha contra la delincuencia; sin embargo este
trabajo que vienen realizando no está siendo del todo óptimo debido a una serie de
limitaciones; es por ello que el propósito del presente proyecto de innovación está
orientado en ofrecer una solución a esta problemática, sobre la “Inadecuada gestión de
información para reducir la alta incidencia de delitos contra el patrimonio en el ámbito
de responsabilidad de los DEPINCRIS de la Región Policial Lima”; y para ello se ha
identificado a las principales causas del problema que luego de haberlas jerarquizados
se escogió a las dos principales que son: Limitada capacitación del personal y Carencias
de herramientas informáticas. Quedando el problema reformulado en “Los
Departamentos de Investigación Criminal de la Región Policial Lima, requieren
personal capacitado en gestión de información y herramientas informáticas,
porque actualmente no realizan esta función, afectando negativamente en los
resultados de las investigaciones” y el desafío de innovación se definió en: ¿Cómo
podemos contribuir para que los Departamentos de Investigación Criminal de la Región
Policial Lima gestionen adecuadamente la información que les permita reducir la alta
incidencia de delitos contra el patrimonio?. Asimismo luego de haber aplicado las
técnicas de maduración del concepto final del prototipo, nos ha permitido establecer el
diseño de innovación denominado “Plataforma de gestión de la información para
combatir los delitos contra el patrimonio”, siendo el valor agregado de este prototipo en
que sería la primera vez su aplicación en los DEPINCRIS como una herramienta
informática, el cual permitirá reducir sustancialmente las diferentes modalidades de los
vi
delitos contra el patrimonio, alcanzando mayor eficacia en las investigaciones policiales;
así como fortalecer la especialidad de Investigación Criminal, logrando mayores niveles
de paz, tranquilidad, seguridad y desarrollo económico y social en beneficio de la
comunidad y por ende repercutirá en mejorar la imagen policial. Esto también ha sido
corroborado y contrastado, a través del análisis de deseabilidad, de factibilidad y de
viabilidad realizado con el involucramiento por parte de los usuarios finales que son el
personal DEPINCRI y de los expertos de la DIRTIC – PNP, el cual coincidieron en
señalar realizable su implementación, como una necesidad prioritaria.
Citizen insecurity in our country is a serious, complex and chronic problem that affects the peace and tranquility of Peruvians, as well as national development and well- being; Crimes Against Property are the most recurrent at the national level with 69% (INEI, 2020), starting with the highest typology and incidence of theft, followed by theft, computer crimes, fraud and others; of which in Metropolitan Lima 14 out of every 100 inhabitants were victims of this crime, and of the total 13.5% were committed with firearms; This problem being very worrying, it has become a daily routine to listen to this type of news, becoming a habit in such a way that the population does not report it, considering that there is a lot of inefficiency on the part of the State to combat this type of crime. Given this situation, being the Criminal Investigation Departments, "the basic unit of a technical, operational and specialized nature, responsible for combating, investigating and denouncing the various crimes", who play a leading role in their fight against crime; however, this work that they have been carrying out is not being entirely optimal due to a series of shortcomings; that is why the purpose of this innovation project is aimed at offering a solution to this problem, on the "Inadequate management of information to reduce the high incidence of crimes against property in the area of responsibility of the DEPINCRIS of the Police Region Lime"; and for this, the main causes of the problem have been identified, and after having ranked them, the two main ones were chosen, which are: Limited staff training and Lack of computer tools. Remaining the problem reformulated in "The Criminal Investigation Departments of the Lima Police Region, require personnel trained in information management and computer tools, because they currently do not perform this function, negatively affecting the results of the investigations" and the challenge of innovation is defined in: How can we contribute so that the Criminal Investigation Departments of the Lima Police Region adequately manage the information that allows them to reduce the high incidence of crimes against property? Likewise, after having applied the maturation techniques of the final concept of the prototype, it has allowed us to establish the innovation design called "Information management platform to combat crimes against heritage", being the added value of this prototype in that it would be the first time its application in the DEPINCRIS as a computer tool, which will substantially reduce the different types of crimes against property, achieving greater efficiency in police investigations; as well as strengthening the specialty of Criminal Investigation, achieving higher levels of peace, tranquility, security and economic and social development for the viii benefit of the community and therefore will have an impact on improving the police image. This has also been corroborated and contrasted, through the analysis of desirability, feasibility and feasibility carried out with the involvement of the end users who are the DEPINCRI staff and the experts of the DIRTIC - PNP, which coincided in pointing out its implementation feasible, as a priority need.
Citizen insecurity in our country is a serious, complex and chronic problem that affects the peace and tranquility of Peruvians, as well as national development and well- being; Crimes Against Property are the most recurrent at the national level with 69% (INEI, 2020), starting with the highest typology and incidence of theft, followed by theft, computer crimes, fraud and others; of which in Metropolitan Lima 14 out of every 100 inhabitants were victims of this crime, and of the total 13.5% were committed with firearms; This problem being very worrying, it has become a daily routine to listen to this type of news, becoming a habit in such a way that the population does not report it, considering that there is a lot of inefficiency on the part of the State to combat this type of crime. Given this situation, being the Criminal Investigation Departments, "the basic unit of a technical, operational and specialized nature, responsible for combating, investigating and denouncing the various crimes", who play a leading role in their fight against crime; however, this work that they have been carrying out is not being entirely optimal due to a series of shortcomings; that is why the purpose of this innovation project is aimed at offering a solution to this problem, on the "Inadequate management of information to reduce the high incidence of crimes against property in the area of responsibility of the DEPINCRIS of the Police Region Lime"; and for this, the main causes of the problem have been identified, and after having ranked them, the two main ones were chosen, which are: Limited staff training and Lack of computer tools. Remaining the problem reformulated in "The Criminal Investigation Departments of the Lima Police Region, require personnel trained in information management and computer tools, because they currently do not perform this function, negatively affecting the results of the investigations" and the challenge of innovation is defined in: How can we contribute so that the Criminal Investigation Departments of the Lima Police Region adequately manage the information that allows them to reduce the high incidence of crimes against property? Likewise, after having applied the maturation techniques of the final concept of the prototype, it has allowed us to establish the innovation design called "Information management platform to combat crimes against heritage", being the added value of this prototype in that it would be the first time its application in the DEPINCRIS as a computer tool, which will substantially reduce the different types of crimes against property, achieving greater efficiency in police investigations; as well as strengthening the specialty of Criminal Investigation, achieving higher levels of peace, tranquility, security and economic and social development for the viii benefit of the community and therefore will have an impact on improving the police image. This has also been corroborated and contrasted, through the analysis of desirability, feasibility and feasibility carried out with the involvement of the end users who are the DEPINCRI staff and the experts of the DIRTIC - PNP, which coincided in pointing out its implementation feasible, as a priority need.
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Keywords
Seguridad ciudadana--Perú--Lima, Policías--Perú--Lima, Patrimonio--Perú--Lima, Investigación criminal--Perú--Lima, Delitos contra la propiedad--Perú--Lima, Gestión de la información--Perú--Lima
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