Protección al consumidor en el entorno escolar digital: El deber de información frente al ciberbullying
Fecha
Autores
Título de la revista
ISSN de la revista
Título del volumen
Editor
Pontificia Universidad Católica del Perú
Acceso al texto completo solo para la Comunidad PUCP
Resumen
La presente investigación académica analiza cómo el uso inadecuado de las
tecnologías de información y comunicación ha propiciado la aparición del
ciberbullying en los colegios. El ciberbullying es entendido como una forma de
violencia que se desarrolla en el entorno virtual, a través de medios tecnológicos,
para hostigar, intimidar, dañar a la víctima.
Frente a esta problemática, las instituciones educativas asumen responsabilidad
en la adopción de medidas y acciones de protección previstas en el Protocolo
N°2 de los Lineamientos para la Gestión de la Convivencia Escolar, la
Prevención y la Atención de la Violencia contra niñas, niños y adolescentes,
aprobado mediante el Decreto Supremo N°004-2018-MINEDU. En el ámbito
educativo, los proveedores educativos tienen la obligación de informar sobre las
normas de convivencia escolar establecidas en la Ley 29719, así como los casos
reportados y las acciones ejecutadas para garantizar la seguridad y protección
de los estudiantes. Dicha omisión del deber de información constituye también
una vulneración al deber de idoneidad en la prestación del servicio educativo.
This academic research analyzes how the inappropriate use of information and communication technologies has contributed to the rise of cyberbullying in schools. Cyberbullying is understood as a form of violence that occurs in the virtual environment, through technological means, to harass, intimidate, and harm the victim. Faced with this problem, educational institutions assume responsibility for adopting the protective measures and actions outlined in Protocol No. 2 of the Guidelines for the Management of School Coexistence, the Prevention and Attention to Violence against Children and Adolescents, approved by Supreme Decree No. 004-2018-MINEDU. In the educational sphere, educational providers have the obligation to inform students about the school coexistence rules established in Law 29719, as well as reported cases and the actions taken to guarantee the safety and protection of students. Failure to fulfill this duty to inform also constitutes a breach of the duty of suitability in the provision of educational services.
This academic research analyzes how the inappropriate use of information and communication technologies has contributed to the rise of cyberbullying in schools. Cyberbullying is understood as a form of violence that occurs in the virtual environment, through technological means, to harass, intimidate, and harm the victim. Faced with this problem, educational institutions assume responsibility for adopting the protective measures and actions outlined in Protocol No. 2 of the Guidelines for the Management of School Coexistence, the Prevention and Attention to Violence against Children and Adolescents, approved by Supreme Decree No. 004-2018-MINEDU. In the educational sphere, educational providers have the obligation to inform students about the school coexistence rules established in Law 29719, as well as reported cases and the actions taken to guarantee the safety and protection of students. Failure to fulfill this duty to inform also constitutes a breach of the duty of suitability in the provision of educational services.
Descripción
Palabras clave
Protección del consumidor--Perú, Violencia en la escuela--Perú, Redes sociales--Perú, Gestión educativa--Perú