Planeamiento estratégico y propuesta de campaña “Dueños del cambio” para la casa de cambio digital REXTIE
Date
2022-02-15
Journal Title
Journal ISSN
Volume Title
Publisher
Pontificia Universidad Católica del Perú
Abstract
Rextie es una fintech peruana orientada al cambio de divisa con más de 5 años de operaciones
en el país. Este rubro ha gozado de un incremento en la oferta y nuevos competidores han
ganado posicionamiento en estos últimos 2 años. Rextie necesita transformar su comunicación
para no perder liderato en el sector. Por ello, se requiere de una campaña publicitaria que ayude
a posicionar la marca y genere transacciones en su página web. Se realizó una investigación
cualitativa y cuantitativa a personas residentes en Lima que realizan operaciones de cambio de
divisa para conocer los atributos claves que posicionan a estas marcas en el top of mind. Con
los resultados obtenidos, encontramos el concepto del cambio y con ello desarrollamos la
campaña “Dueños del cambio” para asociar a Rextie como la casa de cambio que se adecua a
tus necesidades porque no le tiene miedo al cambio. Esto, a través de un videoboard,
adaptaciones gráficas y cuña radial buscamos darle valor positivo al cambio, ya que atreverse
a nuevas experiencias o servicios genera incertidumbre en las personas. Se espera que el
público conozca la marca por medio de las plataformas digitales (redes sociales y motores de
búsqueda) y realicen operaciones con Rextie.
Rextie is a peruvian fintech, whose main activity is currency change and has more than 5 years of experience in the country. This sector had an increase in the offer and, as a consequence, new competitors have gained positioning in the last 2 years. Rextie needs to change its communication to not lose the leadership in the sector. Therefore, an advertising campaign is required to help the brand on its position and to generate transactions on its website. A qualitative and quantitative research was carried out on people residing in Lima who do currency exchange frequently, in order to know the main attributes that position the brands of this sector on the top of mind. With the obtained results, we found the concept of the change and with it we developed the advertising campaign “Owners of change” to associate Rextie as the money exchange house that can adapt to your necessities because it is not afraid of changing. Through a videoboard, graphic adaptations and a radio spot, we seek to attribute a positive value to change because to dare to new experiences or services generate uncertainty in people. As a consequence, it is expected that customers will know the brand through digital platforms (social media networks and search engines) and will do their transactions with Rextie.
Rextie is a peruvian fintech, whose main activity is currency change and has more than 5 years of experience in the country. This sector had an increase in the offer and, as a consequence, new competitors have gained positioning in the last 2 years. Rextie needs to change its communication to not lose the leadership in the sector. Therefore, an advertising campaign is required to help the brand on its position and to generate transactions on its website. A qualitative and quantitative research was carried out on people residing in Lima who do currency exchange frequently, in order to know the main attributes that position the brands of this sector on the top of mind. With the obtained results, we found the concept of the change and with it we developed the advertising campaign “Owners of change” to associate Rextie as the money exchange house that can adapt to your necessities because it is not afraid of changing. Through a videoboard, graphic adaptations and a radio spot, we seek to attribute a positive value to change because to dare to new experiences or services generate uncertainty in people. As a consequence, it is expected that customers will know the brand through digital platforms (social media networks and search engines) and will do their transactions with Rextie.
Description
Keywords
Mercado de divisas--Perú--Lima, Mercadeo--Perú--Lima, Publicidad comercial--Perú--Lima, Comercio electrónico--Perú--Lima
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