Knowledge management and firm performance: the mediating effect of entrepreneurial orientation
Abstract
Entrepreneurship in Latin-American is high compared to other regions. However, there is
little innovation. (Lederman, Messina, Pienknagura, & Rigolini, 2014). Lumpkin and Dess
(1996) highlighted that holding an Entrepreneurial Orientation (EO) relays on possessing
five dimensions that contribute to a Firm Performance (FP). Therefore, a question arises
about to what extent firms from emerging markets, such as Colombian companies, possess
this orientation and to what extent EO has presented a positive relationship on their FP. In
addition, to what extent these firms that implemented Knowledge Management (KM)
practices have seen the EO-FP relationship influenced. Few studies are found that reflect
the reality of firms from Latin-American markets in this context (Chen, Saarenketo, &
Puumalainen, 2016; Martin & Javalgi, 2016) A quantitative, cross-sectional and
correlational research was conducted in a sample of Medellin companies.
This research found that there is a positive significant relationship between KM and FP on
Colombian companies, although this relationship is fully mediated by EO. This should
encourage managers from emerging economies to implement KM practices that have a
positive effect on their Sales Growth. However, these practices ought be accompanied
simultaneously with the promotion of EO. EO must be identified as a “strategic
dimension” that companies recurrently present in a given period of time (J. G. Covin &
Slevin, 1991). Also, EO does not remain constant over time; companies that possess it may
show phases of high EO and low EO, based on their strategic reactions to environmental
conditions (Wales, Monsen, & McKelvie, 2011). As KM practices influence positively
firm innovation performance (Alegre, Sengupta, & Lapiedra, 2011), companies can expect
better innovation performance when they implement KM practices. However, without EO,
KM may not have any effect on a company’s Sales Growth, since it needs EO to mediate
in such relationship. One of the limitations of this research is that the data collected is mainly from Medellin’s
companies. Also, the small sample size of 90 observations may present another limitation.
Similar studies from different countries in Latinamerica can be carried out and
comparative analyses can be performed with this research in the Colombian context.
Temas
Empresas--Colombia
Gestión del conocimiento
Investigación cuantitativa
Gestión del conocimiento
Investigación cuantitativa
Para optar el título de
Doctor en Administración Estratégica de Empresas