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    Relationship between perception of quality and millennials satisfaction: the gender moderating role 

    Saavedra Ivancovich, Nevenka María (Pontificia Universidad Católica del Perú, 2020-05-28)
    The objective of this research was to find out if gender acts as a moderating role in the relationship between the perception of quality and the satisfaction of the service provided to Millennials as clients of banking ...

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    AuthorSaavedra Ivancovich, Nevenka María (1)Subject
    Calidad percibida (1)
    https://purl.org/pe-repo/ocde/ford#5.02.04 (1)
    Satisfacción del cliente (1)Sector bancario (1)... View MoreDate Issued
    2020 (1)
    Advisor
    Guevara Moncada, Rubén (1)
    xmlui.ArtifactBrowser.AdvancedSearch.type_degree
    Doctorado (1)

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